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Most Popular Questions

What is a video funnel (interactive video)?

A video funnel is like a regular video… but smarter. Instead of viewers just sitting back and watching passively, they can click, choose, and interact with your video.

Think of it as a “choose your own adventure” for marketing:
- Your viewers can pick their own journey based on who they are and what they are looking for.
- Ask if they’re a business or an individual and guide them to the right offer.
- Even segment by man or woman to personalize the message.

Every choice leads them down a tailored path — whether it’s learning more about your product, booking a call, or buying something on the spot.

In short: it’s video that does the selling for you while keeping people engaged.​

How can I generate leads with Vidimy?

Vidimy makes lead generation easy (and actually fun). You can add forms, buttons, or clickable hotspots directly inside your video — so instead of hoping someone scrolls down to find your opt-in, they can sign up right inside the video.

Example: Imagine your viewer is nodding along, totally hooked on your message… then BOOM — the perfect moment to ask for their name and email. With Vidimy, you capture their info right there and then, without losing attention.

​​Less friction = more leads. Simple as that.

How can I upgrade my subscription?

Upgrading is a breeze (no support ticket required). Just log in to your Vidimy account, head over to your billing settings through the top right corner menu, and you’ll see an “Upgrade” option. Pick the plan that fits you best, confirm, and you’re good to go.

Your account will be instantly updated, and you can start enjoying the extra features right away.

​Pro tip: Most users upgrade after seeing how powerful Vidimy is — so if you’re already thinking about it, you’re in good company.

What happens if I cancel my account?

​If you ever decide Vidimy isn’t for you (sad, but we get it 😢), your subscription stops, and you won’t be billed again. Any videos you published will stop playing, but your data is safe for a short period in case you change your mind.

Do You Have A Money Back Guarantee?

Yes! Try our software for 30 days. If you don't like it for any reason, please contact us within 30-days of your purchase and we will provide you with a refund.

​You can reach out to our Customer Experience Team by submitting a support ticket here:

What is the video hosting limit?

Our lowest plan include 1TB of cloud storage with unlimited videos and bandwidth for just $27/month. As you upgrade your plan, you'll get more cloud storage with 5TB with Vidimy Pro at $57/month and completely UNLIMITED space with Vidimy Max at $97/month.

What makes Vidimy different from YouTube or Vimeo?

​Vidimy isn’t just a video player or video hosting — it’s a full interactive marketing tool. While YouTube and Vimeo are great for hosting, they don’t let you guide your viewers down a path, capture leads, or turn engagement into sales.

With Vidimy, your videos can ask questions, segment viewers, and even capture emails — all inside the video itself. Think of it as turning passive watching into active buying (or signing up 😉). And you get 100% control of the video player to make sure your viewers get the best experience when they watch your videos.

Do You Have A Free Trial?

Yes, you can try Vidimy for free for 14 days! You'll get the free trial on all our plans, so you can test out exactly what you need without paying anything upfront. 

If you are happy and would like to continue using the service after 14-days, you do not need to do anything. Our system will start charging the payment card on file automatically.

However, if you do not want to continue using the service after the 14-day trial, simply cancel the account inside the account settings in the Vidimy dashboard. 

​You can also always welcome to contact our support team to complete the cancellation and answer any questions you may have at support@vidimy.com. 

We honour all refund requests, provided they are sent within 30 days of your purchase.

Start your 14-day free trial here:

Do my viewers need to install anything to watch my videos?​

Nope! Your audience just clicks play, and Vidimy handles the rest. No downloads, no plugins, no headaches. Just smooth, interactive video magic — even on mobile.

Can I embed Vidimy videos on my website, funnel, or landing page?​

​Absolutely! Every Vidimy video comes with a simple embed code you can drop anywhere. WordPress, ClickFunnels, Shopify, Wix — you name it. If your page can display a video, Vidimy fits right in.

Does Vidimy work on mobile devices?​

​Yes! All Vidimy videos are fully responsive, so they look and work great on phones, tablets, and desktops alike. Your viewers can interact anywhere — even while they’re in line for coffee ☕.

What kind of businesses can benefit from Vidimy?​

Pretty much any business that wants to connect, engage, and convert:
- Coaches & consultants
- Content Creators
- Ecommerce stores
- Real estate agents
- SaaS & online course creators
- Local businesses wanting more leads
- Any business using video for any purpose

Basically, if you want your videos to do more than just entertain, Vidimy is for you.

Do I need to be ‘techy’ to use Vidimy?​

​Not at all. Vidimy was designed for humans — not robots 🤖. Drag, drop, click, done. And if you ever get stuck, our support docs and videos have your back.

Ready to get started?

Create your account for FREE to skyrocket your video conversions without any tech or marketing skills needed.

Turning  Your Views Into More Leads And Sales

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